Terms and Conditions

Booking Terms & Conditions for Burleigh Mead, Keswick

When confirming a reservation with a deposit you are entering into a legal agreement with us. Please read our terms and conditions below.

 

Bookings

Bookings are taken on a bed & breakfast basis and include V.A.T. All ‘extras’ requested during your stay are additional. We accept payment in cash or by cheque with cheque guarantee card.

 

Deposit

We require £70 per room to secure a booking.

 

Arrival & Departure

Accommodation will be available from 4p.m. on the day of arrival or if you require an earlier check in time please contact us to arrange a convenient time. Rooms must be vacated by 10.30 a.m. on the day of departure.

 

Cancellation Policy

When a confirmed reservation has been made, both guest and hotel have entered into a legally binding contract. For cancellations within 28 days prior to arrival the deposit is refundable at the discretion of the proprietor. Cancellations within 7 days prior to the arrival date or the reduction in the guests’ stay will be charged in full unless the accommodation is relet.

To avoid any disappointment in case of cancellation or a holiday being cut short through illness it is advisable that a Holiday Cancellation Insurance Policy is taken out. This is a recommendation of the Cumbria Tourist Board.

 

Non Availability

We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however, if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

 

Payment

All hotel accounts must be settled on or before the day of departure.

 

Accommodation

Burleigh Mead is totally NON SMOKING. Take away food is not permitted in the bedrooms.

In order to maintain a peaceful atmosphere within the hotel and for the comfort of all our guests the main front door is locked at Midnight.

The proprietors reserve the right to amend prices without prior notification.